Halton Regional Police Service Sign Rotational Towing Agreement

Over the past 12 months the Halton Regional Police Service has been involved in a pilot project regarding the towing of damaged vehicles from collision scenes. The goal of the project was to create a system whereby police officers could arrange for the removal of vehicles involved in a collision in a safe and efficient manner, by a reputable towing company.

As a result of the successful pilot project on September 1, 2010, The Halton Regional Police Service is entering a rotational towing agreement with several towing companies within the Halton Region. Participating companies were required to complete applications and were subject to a screening process prior to being approved as a rotational tow company.

Rotational towing companies by way of the agreement are restricted in terms of the maximum rates they can charge for their services. These rates have been approved by the Halton Regional Police Service, and the Halton Regional Police Services Board.

If a citizen is involved in a collision and their vehicle needs to be towed, and the police do not need to secure the vehicle for further investigation, the citizen will have the choice of selecting their own tow company, or request the attending officer arrange for an approved rotational towing company to attend. Rotational towing companies shall produce, when requested by the driver or owner of a vehicle, the rate list of tow charges.

The Halton Regional Police Service encourages drivers to plan ahead and be prepared in the event they become involved in a collision or a mechanical breakdown!

• Contact your Insurance Company. Many Insurance companies now offer roadside assistance and have arranged for their own contracted towing services. In most cases Insurance Companies provide their clients with a toll free 1-800 # to call and arrange for a tow truck and other services.
• If you subscribe to a roadside assistance program, ensure you have the number to access the assistance in your vehicles glove box.
• Drivers should not be intimidated by aggressive solicitation by tow truck drivers at the roadside. If you have already arranged for your own tow you are not obliged to use the services of another tow truck just because they happen to be on the scene.
• If you are within the Region of Halton and have no pre-planned towing option and require towing assistance you can contact the Halton Regional Police Service Communications Bureau at 905-825-4777 and arrange for a Rotational tow to attend your location

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